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Returns & Refunds Policy

Returns & Refunds Policy

Last Updated:

At burst, located at bursts.shop, customer satisfaction is our priority. This Returns & Refunds Policy explains how returns and refunds are handled.

Cancellation Policy

Orders may be cancelled within 24 hours if unshipped.

Shipped orders cannot be cancelled.

Return Policy

Products may be returned within 30 days of delivery.

All items must be unused, unwashed, unaltered, and returned in their original packaging.

Free gifts must be included with the return.

Refund Procedure

Refunds will only be issued after inspection.

Approved refunds are credited within 3–5 business days.

Exclusions

Customized products.

Clearance or discounted items.

Items showing any use or alteration.

Return Costs

burst pays for returns caused by defective or incorrect items.

Customers pay for preference-based returns.

Help

Email us at customer@bursts.shop with any questions.